The Gardens

COVID-19 UPDATE

Updated: 17.05.21

I am thrilled to welcome you back to Holdsworth House. The hotel is now open and taking restaurant, private dining and bedroom bookings, as well as new wedding enquiries. Thank you to everyone for your continued support over the last 14 months.

At the moment, we ask that you wear a face covering in the hotel public areas, except when seated at a table for drinks or to dine. There are plenty of hand-sanitising stations around the building and we are, as always, meticulous about our hygiene and cleaning practices and using hospital-grade supplies. Please note, we will take and record your forehead temperature on arrival. It is also a Government requirement for you to provide track-and-trace details for everyone in your party. Rest assured, all our staff must pass a lateral flow test before beginning their shift.

On 21st June I hope to get back to running our wonderful hotel to its full capacity, without restrictions on numbers for large weddings and events. This is subject to Government guidelines.

Do remember, all gift vouchers bought in the last 12 months are valid until 31st October 2022.

Joseph Farrar
General Manager

Our Covid Measures

We have been awarded the official UK mark 'We're Good To Go' to signal that Holdsworth House is a business that has worked hard to follow Government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing.

Guest considerations

All guests are encouraged to use this website for information pre-arrival and for the duration of your stay.

 Where possible, all correspondence will be done via email and we will encourage guests to use online options for payments.

We have introduced perspex screens on our restaurant and reception desks.

Prior to arrival and check-in

Guests will receive an online check-in form, which is to be completed prior to arrival. This will also confirm that no member of the visiting party is displaying covid symptoms and that you meet the criteria of being from two households or up to six guests from mixed households.

Whether you’re dining with us or staying over, you must agree to us taking your forehead temperature on arrival. This is an unobtrusive and quick procedure done with a digital infra-red thermometer, without touching you. Anyone with any symptoms will be asked to re-arrange their booking for a future date and this will be done free of charge.

Sanitiser stations will be positioned at the entrance and throughout the hotel, and you are asked to use this upon entry and as you move around the building.

Our luggage storage and assistance service is currently suspended.

Check-in and key collection will be done in a safe, efficient and contactless way.

Housekeeping

All touch points will be sanitised as frequently as possible. Frequent use items, such as door handles, bannisters and public area toilets, will be cleaned regularly. We will have a dedicated member of the team on hand throughout the day to sanitise the public areas.

All bedrooms and public areas will be cleaned using hospital-grade cleaning products.

Daily servicing of your bedroom will now only be done on request and at a coordinated time.

Where possible, rooms will be left unoccupied for 20 hours before the next guests’ arrival.

Sanitiser will be readily available on request.

Dining

Adjustments have been made to the hotel and restaurant to allow for more space and social distancing. We have further enhanced our garden and outdoor space too to create more seating for al fresco dining.

Breakfast, afternoon tea and evening dining times need to be pre-booked.

Tables, chairs, and cutlery will be cleaned and disinfected between guests.

Services will be adjusted to prevent regular trips to individual tables by the restaurant team.

In-room dining is available at all service times.

Check-out

Your bill will be placed under your door on the day of departure.

If your bill has a zero balance, you are requested to call reception to advise us of your departure and then depart, leaving your key in the room.

All guests with an outstanding balance will receive an email with a payment link to enter your card details. Payment can be taken at reception on request.

Please note, our measures and policies will be updated regularly.