The Gardens

COVID-19 UPDATE

Updated: 19.07.21

It been a joy to welcome you back to Holdsworth House over the last few months. The hotel is now fully open and taking restaurant, private dining, and bedroom bookings, as well as new wedding enquiries. Thank you to everyone for your continued support.

From the 19th July, it is no longer mandatory for guests to wear masks during their time at Holdsworth House. However, it is down to personal choice and I would encourage you to do what makes you feel comfortable. For the time being our staff will continue to wear masks in all areas of the hotel; this decision was made in consultation with my incredible team who unanimously agreed that we should to take every possible step to protect the safety and wellbeing of our guests.

There are plenty of hand-sanitising stations around the building and we continiue to be, as always, meticulous about our hygiene and cleaning practices and to use hospital-grade supplies. We also continue to Covid test our team on a regular basis, closely following the government guidance.

Finally, do remember that all gift vouchers bought in the last 12 months are valid until 31st October 2022.

Joseph Farrar
General Manager


Our Covid Measures

We have been awarded the official UK mark to signal Holdsworth House is a business that has worked hard to follow government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing.

Guest considerations

All guests are encouraged to use this website for  pre-arrival information and for the duration of your stay.

 Where possible, all correspondence will be done via email and we will encourage guests to use online options for payments.

We have introduced perspex screens on our restaurant and reception desks.

Prior to arrival and check-in

Guests will receive an online check-in form, which is to be completed prior to arrival. This will also confirm that no member of the visiting party is displaying covid symptoms. Anyone with any symptoms will be asked to re-arrange their booking for a future date and this will be done free of charge.

Sanitiser stations will be positioned at the entrance and throughout the hotel, and you are asked to use this upon entry and as you move around the building.

Check-in and key collection will be done in a safe, efficient and contactless way.

Housekeeping

All touch points will be sanitised as frequently as possible. Frequent use items, such as door handles, bannisters and public area toilets, will be cleaned regularly. We will have a dedicated member of the team on hand throughout the day to sanitise the public areas.

All bedrooms and public areas will be cleaned using hospital-grade cleaning products.

Daily servicing of your bedroom will now return.

Sanitiser will be readily available on request.

Dining

Breakfast, afternoon tea and evening dining times need to be pre-booked.

Tables, chairs and cutlery will be cleaned and disinfected between guests.

Services will be adjusted to prevent regular trips to individual tables by the restaurant team.

In-room dining is available at all service times.

Check-out

Your bill will be placed under your door on the day of departure.

If your bill has a zero balance, you are requested to call reception to advise us of your departure and then depart, leaving your key in the room.

Please note, our measures and policies will be updated regularly.